Sending a backup file to forScore Support

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Occasionally, having a backup file of your forScore library data can aid us in recreating your library and diagnosing an issue. Here’s how to create and send us a 4SB backup file:

  • Open the tools menu and choose Backup
  • Create a new backup file by tapping the + button in the upper right corner (if prompted, choose “Create Backup”)
  • Tap the Share icon to the right of the new backup file (it will be named by the date/time it was created)
  • A panel will appear with different share options. Choose Mail and email it to support at along with a description of the issue and any steps we can take to replicate it

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