Crashing on iOS & iPadOS 13.4 or later

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A system bug in iOS and iPadOS 13.4 or later may cause forScore to crash on launch or at seemingly random times while using the app. If you are experiencing this bug, the following steps will allow you to continue using forScore (with some limitations—see below):

  • Open the Settings app
  • Choose “Privacy” and select “Media & Apple Music”
  • Uncheck forScore in the list of apps

In some cases, simply unchecking and re-checking this item resolves the issue. If not, you can leave this setting off to continue using forScore. Note that if this setting is disabled, you won’t be able to play (or associate your scores with) any songs in your device’s shared Music library. Playback of audio files stored within forScore’s documents directory is unaffected.

We take this bug very seriously and are doing everything we can to help Apple get it fixed, but we urgently need your help to make sure they’re prioritizing it correctly. If you’ve experienced this issue, please contact Apple Support and reference Feedback ID “FB7654530” so they can associate it with our own bug report.

Other Situations

If the situation above does not apply to you, please contact us directly so we can diagnose the issue further.

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