One of the most important aspects of any app, even more so for one used on stage, is its reliability and stability. We work very hard to ensure that forScore performs as close to flawlessly as possible, but stability is actually a moving target. Every change we make, and—more importantly—every update Apple releases, creates an opportunity for things to go wrong. The past few months have made that clear once again, and today we’d like to take a moment to acknowledge some of the issues we’ve seen; not to complain or shift blame, but to let you know that we see them and we take them very seriously.
Since the release of iOS 8 the most consistent source of forScore’s crashes was related to how the system handles popovers. For two years it caused problems (not often, and not for most people, but enough to frustrate us and those customers it affected). Thankfully, this past year’s release of iOS 10 finally fixed it. As with any major iOS update, though, iOS 10 came with its own set of challenges.
First, we discovered that it would crash when attempting to display PDF files that had previously worked fine with older releases. Apple worked quickly to stop the crash, but in its place we got only a half fix: in iOS 10.1 the system displayed those files as blank pages instead. That was fixed with the most recent release of iOS 10.2, along with a separate bug that had been causing semi-transparent drawings to temporarily appear darker than normal while annotating on devices that support wide color profiles (the new iPad Pro 9.7″ and the iPhone 7).
Now we’re beginning to see a troubling increase in crashes in several different versions of forScore but all for users running iOS 10.2. The total number of affected devices is small, to be sure, but big enough that we must now take the uncomfortable step of recommending against installing iOS 10.2 if you haven’t already.
It’s hard to know when to point these issues out publicly and when to address them with customers individually instead. On the one hand, we want people to update to the latest version of iOS and take advantage of its new features and bug fixes. Each time we warn people not to install one, more and more people decide to never update at all. On the other hand, we know that many of our customers rely on forScore more than they rely on any other app, so we want to communicate issues while people still have a chance to avoid them.
This bug has a very specific effect but it’s also intermittent and we haven’t yet been able to reproduce it in testing. As such, we can’t offer any sort of timeline for a workaround (if one is even possible). So for now our best advice is this: stick with your current setup if the version of iOS you’re using is working for you. When we know more, we’ll pass that information along right here.
Update: We’ve now released forScore 10.1.7 and forScore mini 3.1.7 which attempt to mitigate issues in several specific problem areas we’ve identified. Over the next few days we’ll be keeping a close eye on crash reports to determine whether or not to change our recommendation.
If you’re looking into buying a page turner for yourself or as a gift this holiday season, AirTurn’s annual Thanksgiving sale is a great time to act. From now until Monday, November 28th, get 20% off storewide by using coupon code AIRTURKEY.
September 13, 2016
Today we’re extremely proud to announce the release of forScore 10.1 and forScore mini 3.1 on the App Store. These updates add some key new features like Filters, which let you browse more effectively by cross-referencing your metadata categories with advanced rules. They improve support for iOS 10 by doing things like reworking the style and layout of the pitch pipe widget. They add a new option to hide the status bar, giving you the clearest view yet of your music.
And, on iPad, forScore adds a setting to automatically exit annotation mode after a short delay, putting an important capstone on our Apple Pencil support and realizing the possibilities of a completely mode-free annotation experience.
These updates are completely free for existing users, as always, and we think they’re really going to take things even further. For newcomers, forScore is still just $9.99 (USD) and forScore mini is the same $6.99, so now is a great time to check them out if you haven’t had a chance to already.
Available now for iPad
Available now for iPhone and iPod Touch
September 13, 2016
Later today, Apple is expected to release iOS 10. As with any notable iOS update, we’ve started to get questions from customers about whether or not they should install it. The short answer is: if you have a recent, complete manual backup of your library and you don’t depend on forScore professionally, then go ahead and update.
The longer answer is that iOS 10 is a brand new operating system, and the version released later today will be slightly different from any version we’ve tested since the first beta back in June. There’s always a chance that something can go wrong, even though at this point we have no evidence of issues with either the current version of forScore (10.0.4) or the next update (10.1) that’s due for release later today.
Perhaps better questions to ask are these: is there anything in iOS 10 that I need or want to try today, and could I live without forScore and my iPad for a few days? If not, wait a week and let us and others kick the tires before you jump in.
September 12, 2016
Today we’re happy to announce the immediate availability of Pitch, Please! 2.5, an exciting and totally free update that adds a brand new Apple Watch app and updates the widget for iOS 10’s beautiful new style and sizes.
Since the original Apple Watch announcement we knew the wrist could be the perfect place for a utility like this, but unfortunately Apple’s frameworks didn’t do what we needed until now. That’s why Pitch, Please! for Apple Watch requires watchOS 3, due for release tomorrow. Of course, if you’re part of Apple’s public beta program you can get an early peek right now.
Get Pitch, Please! 2.5 today, free for existing users and just $0.99 (USD) on its own. Or, for an even better deal, get the whole Music Box for $3.99 (pro-rated for any previous purchases).
Find your starting pitch with our universal app, widget and watch app.
Get our four utility apps or complete your collection with this app bundle.
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