All Categories / General Troubleshooting
We update forScore a lot—in fact, there have been over a hundred and fifty updates since we launched in 2010. To find out which version you’re using, open forScore and tap the center of the screen to show the navigation bar (if it isn’t already visible). Tap the toolbox icon in the top right-hand corner of the screen to open forScore’s Tools menu, then choose “Support” near the bottom of the list. The version number should be displayed there, near forScore’s icon.
Lower down in the support menu, you may be notified if forScore detects that an update is available. If so, tap the update item to visit the App Store app and install the update.
You can also open the App Store app on your device and either select the tab called “updates” along the bottom of the screen, or tap the profile icon and scroll down to see the Available Updates section (don’t see it listed there?). You may need to drag the updates screen down to refresh the list. Remember, updates are free for life so as long as you’re signed in with the same account you originally used to purchase forScore, you won’t be charged a second time.
Lastly, your device may be set to download app updates automatically. (Settings app > iTunes & App Store > Automatic Downloads: Updates) Given how much our customers tend to rely on their libraries, we recommend disabling this feature and checking for updates manually so you can install them when you’re ready, instead of immediately before a performance.