App Store Issues

| News

Over the past week or so, we’ve received numerous reports from users who have experienced a range of errors when installing, updating, or launching forScore. Here’s what we know so far:

  • Some users have received the following error message when attempting to update or install forScore: “forScore No Longer Available. The developer has removed this app from the App Store.” We have not removed forScore from the App Store or made any changes that should have caused this message to appear.
  • Other users who use Family Sharing have attempted to open forScore only to have it immediately animate back out to the home screen. Some of these users, though not all, have seen the following error message: “The application is no longer shared.” Again, we have not made any changes to our app that warrant this kind of message.
  • We do not handle these App Store functions and these errors are completely beyond our control. They do not appear to be related to any specific version of forScore or the device’s OS (we’ve received reports from both iOS 12 and iOS/iPadOS 13).
  • Some users have had success getting forScore to run again by using iOS’ app offloading feature. Due to the possibility of data loss, however, we recommend that you contact us here before attempting this so we can ensure your data is safe.
  • We have made Apple aware of these issues and sent them all of the information we have regarding this. They have escalated the matter internally and we are awaiting further information.

We sincerely appreciate your patience and understanding with these issues. For now, rest assured that we have done everything possible at this point from our end and will update this article as soon as we know more.