About iCloud Syncing

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forScore’s syncing feature uses iCloud to automatically keep your content up to date across all of your personal devices. It uses your AppleID and iCloud storage quota, and was first introduced in forScore 12.1 as an Early Access feature offered exclusively to forScore Pro subscribers. As of forScore 13, this feature is now available to all users.

How It Works

Once enabled, forScore uses Apple’s iCloud storage service to automatically update your content between devices. It does not facilitate sharing content between users or accounts, and it is not a cloud storage service—a complete copy of your library is stored on each device and files cannot be offloaded or downloaded on demand. Unlike some apps that use Apple’s “Documents in the Cloud” infrastructure, forScore communicates directly with Apple’s servers to manage changes promptly rather than waiting for the system to perform background transfers at its own pace.

Although iCloud Syncing provides an easy way to transfer your content to a new device, it does not offer any sort of recovery feature or previous versions of your data. Once something is deleted or edited, that change is permanent. Therefore, it’s essential that you regularly back up your data using Apple’s whole-device backups and/or forScore’s manual backup feature. You can learn more about iCloud storage and backups in our user guide.

Requirements

iCloud Drive must be enabled in your iCloud account settings to use forScore’s syncing feature and forScore must be enabled for iCloud Storage (an error message in forScore’s Sync panel that begins with “Could not connect to your iCloud account” usually indicates that this setting is not enabled). For instructions on enabling iCloud Drive, see this Apple Support article.

Troubleshooting

Many error messages shown in forScore’s Sync panel are informational and represent temporary issues that resolve themselves after a short time. In other cases, a change you’ve made on one device may not sync successfully to other devices—in this case, making any change to the good copy will cause forScore to sync it again.

Depending on your internet connection, forScore typically syncs changes within one minute. If needed, you can open forScore’s Sync panel and drag downward until the refresh control begins spinning to attempt to sync immediately—note that this may not always be possible, such as when another device is currently syncing, iCloud is being rate limited, or if Apple’s servers are temporarily unavailable.

If an issue persists or if syncing has been automatically disabled, be sure to contact us directly so we can help. If needed, forScore provides a logging tool that can help us identify and troubleshoot issues. This tool maintains a limited record of syncing-related tasks and their status (but not your actual data) and you can use the “report a problem” button to send a copy of this log to us, if we request it.

Syncing FAQs

Can I access forScore documents in iCloud Drive?

No. forScore uses a private iCloud directory that only the app can access for use while syncing. This directory is not user-accessible.

Is syncing the same as backing up my library?

No. Syncing is not a substitute for backing up your library on a regular basis. Synced data cannot be reverted or restored and does not safeguard your information. Instructions for backing up your library are provided here.

Can I set one device to always be used as the authority on my library?

No. In a sync relationship, all devices are treated equally. Changes are made based on the timecodes recorded in your sync logs. You cannot set a device as “canonical” or “primary” over others.

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