Freezing, Crashing, & Resetting to the Quick Start Guide

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A system bug in iOS/iPadOS 13.4 or later can cause forScore to freeze and eventually crash, either at launch or at any time while using the app. If this happens, forScore will close all tabs and revert to displaying the quick start guide upon relaunching (a general safety measure intended to protect users from repeated crashes).

With forScore 11.2.5 we introduced an opt-in workaround avoids this bug by limiting forScore’s communication with the system’s shared music playback framework. If you haven’t enabled this workaround and experience this bug, forScore 12.0.2 or later will automatically enable the workaround temporarily the next time it launches, preventing ongoing issues.

Note: based on this bug’s severity and Apple’s inability to address it for over a year, forScore 12.1 enables this workaround by default for all users. Unless you need to use specific functionality that is limited by this change, we recommend leaving it on until further notice.

If the situation above does not apply to you, please contact us directly so we can diagnose the issue further.

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