Over the past week or so, we’ve received numerous reports from users who have experienced a range of errors when installing, updating, or launching forScore. Here’s what we know so far:
- Some users have received the following error message when attempting to update or install forScore: “forScore No Longer Available. The developer has removed this app from the App Store.” We have not removed forScore from the App Store or made any changes that should have caused this message to appear.
- Other users who use Family Sharing have attempted to open forScore only to have it immediately animate back out to the home screen. Some of these users, though not all, have seen the following error message: “The application is no longer shared.” Again, we have not made any changes to our app that warrant this kind of message.
- We do not handle these App Store functions and these errors are completely beyond our control. They do not appear to be related to any specific version of forScore or the device’s OS (we’ve received reports from both iOS 12 and iOS/iPadOS 13).
- Some users have had success getting forScore to run again by using iOS’ app offloading feature. Due to the possibility of data loss, however, we recommend that you contact us here before attempting this so we can ensure your data is safe.
- We have made Apple aware of these issues and sent them all of the information we have regarding this. They have escalated the matter internally and we are awaiting further information.
We sincerely appreciate your patience and understanding with these issues. For now, rest assured that we have done everything possible at this point from our end and will update this article as soon as we know more.
Due to an ongoing crashing issue related to system frameworks that we are unable to work around, we currently recommend that you remain on iOS 12 until further notice.
A previous version of this article offered significantly more context and detail concerning this issue and was removed at Apple’s request. We sincerely hope that doing so will improve our ability to work with them to resolve these issues so we can revise our recommendation.
Update 9/25/19: After a thorough investigation it appears that this issue has been resolved with the final public release builds of iOS 13.1 and iPadOS 13.1. Our recommendation is now similar to that of previous major updates—users who rely on forScore professionally are advised to wait several weeks for optimal stability and performance, while others should feel free to update at their convenience.
It’s been a jam packed summer for us, and today we’re very excited to announce the immediate release of our latest free update to forScore, version 11.1.
This update isn’t just optimized for iOS 13 and the newly renamed iPadOS 13, it takes full advantage of the best Apple’s latest OS releases have to offer. From dark mode and contextual menus to document scanning and more, forScore 11.1 packs in a ton of improvements that musicians everywhere can benefit from.
For all of our users, even those who aren’t ready to update their OS just yet, there’s plenty to love—expanded support for keyboard shortcuts, annotation layer copy and paste, new options for Apple Pencil 2’s double tap gesture, and more. If you haven’t had a chance to check it out yet, our sneak peek offers a great look at what’s new.
And if you’re a forScore Pro subscriber with a device that features Apple’s TrueDepth camera system, you can try out our newest creation: face gesture page turning. Our favorite part of developing forScore is being able to combine innovative hardware features with practical software improvements; we think this is one of the best examples yet and we can’t wait for musicians everywhere to try it out.
Thanks once again to all of our customers, and especially to our incredible beta testers for helping us get ready for this big release. We couldn’t do it without you.
Available now for iPad, iPhone, and iPod Touch
Earlier this year, Apple made a big announcement about iTunes: they’re discontinuing it on the Mac with macOS 10.15 (a free update coming in October). Instead, its responsibilities are being split up by media type into the new Music, TV, and Podcast apps. That’s left some of our users wondering about iTunes’ File Sharing panel, a long-standing tool used to copy files between an iPad or iPhone and a Mac, as well as the additional syncing functions previously offered by iTunes.
When macOS 10.15 ships later this year, those functions will all still be available, but they’ll be found within Finder instead (plug in your device, open a Finder window, then select your device from the sidebar). We’ve been beta testing macOS 10.15 all summer long, and while Apple hasn’t finished working on this transition, it’s been a painful one. The file sharing panel wasn’t available at all for months, and even now it’s incomplete, missing basic functionality like the ability to select multiple items.
We hope that Apple will make some progress on this front over the next several weeks and that the final version will be more complete, but we know that many of our users rely on this panel and we weren’t just willing to wait around with our fingers crossed. So we took matters into our own hands and built our own version of the File Sharing panel right into forScore Backup Utility. It works exclusively with forScore, but otherwise offers all of the same functionality and more: you can preview scores and even rename them without losing your annotations or metadata.
Some people think we have Apple’s ear, and unfortunately that’s just not the case. We know about as much concerning Apple’s plans as the average consumer does, so sometimes we have to make a tough call and put in the extra hours. In the end, though, we think we’ve created something valuable and we hope you find it to be every bit as capable (if not more) than the system functions it replaces.
forScore Backup Utility 1.1 is a free download for macOS 10.14 or higher, and the new File Sharing functions require forScore 11.1 or later.
Available now for macOS 10.14 or later
September 19, 2019
Uncategorized
On iOS and iPadOS, Contextual Menus combine thumbnail previews, swipe actions, edit mode actions, and Drag and Drop gestures into one streamlined interaction. On macOS (or when you’re using a pointing device with an iPad) they work just like normal right-click menus. Just as it does with Drag and Drop gestures, forScore leverages Contextual Menus to make many of its existing features more accessible, discoverable, and quicker to use.
Basics
If you’re using your finger, a long press (or tap and hold) gesture opens a contextual menu whenever one is available, along with a content preview when applicable. Tap to choose any of the available actions, or tap away to dismiss it. If you’re using a pointing device, right click instead to open a contextual menu; note that in this case Apple does not provide any previews but menus otherwise work the same way.
Scores & Bookmarks
A great place to use contextual menus is when you’re working with scores and bookmarks in list views like the main score, bookmark, and setlist menus, the search panel, and within item pickers used throughout the app. Tap and hold an item to see a preview of it and discover all of the actions that are currently available: common actions include opening an item in a new tab, sharing it, or deleting it. In most cases, you can also tap the preview image to either open or select it depending on the context.
Setlists
When working with setlists, use contextual menus to share, duplicate, move, delete, or open them in a new tab. The move item, in particular, uses nested menus to give you more granular options: tap “move” then choose from “to top” or “to bottom.”
Multiple Selection
In menus that support multiple item selection through edit mode, contextual menus can be used to work with all selected items at once. Tap “Edit” to activate edit mode, select two or more items, then tap and hold or right click on any one of them to see which options are available for all of those items.
More
In forScore’s main view, the title bar’s central display area includes a contextual menu that lets you work with the current score. You can also right click on any open tab to work with that tab’s item, or anywhere on the page to access additional common actions (due to conflicts with existing tap-and-hold gestures, these last two menus are not available using touch).
While in annotation mode, use contextual menus to duplicate or delete drawing presets and to copy, paste, replace, clear, or delete annotation layers. In the tools menu, contextual menus are available for many (though not all) items in the list. If there’s a tool you haven’t used yet or want to know more about, tap and hold it then choose “learn more.”
Other places you can use contextual menus include the Services panel, libraries menu, backups panel, storefront, and Dashboard. Tap and hold items within these views to see all of their available actions.
Mac Menus
On macOS, contextual menus in forScore work just like other “right click” menus. They do not provide previews or icons but otherwise replicate the same functionality as described above.
Disabling Contextual Menus
If you find that contextual menus aren’t helpful, or if they interfere with Drag & Drop gestures, you can disable some of these interactions by visiting the Accessibility section of forScore’s settings panel.
